Privacy Policy

PeptaPeptides LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

By using our site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website.

Account and Order Information: When you create an account or place an order, we collect your name, email address, shipping address, billing address, and payment details (processed securely — we never store full card numbers).

Contact Form Submissions: Information submitted through our Contact Us form, including your name, address, order number, and message content, is collected and stored to facilitate support.

Usage Data: We automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is used in aggregate for analytics and site improvement.

Cookies: We use session and persistent cookies to maintain your shopping cart, remember login state, and analyze site traffic. You may configure your browser to reject cookies, but doing so may impair site functionality.

We use the information we collect to: process and fulfill your orders; communicate order status, shipping updates, and support responses; maintain and improve our website; prevent fraud and ensure platform security; and comply with applicable legal obligations.

If you opt in to marketing communications, we may use your email address to send promotional offers, product announcements, and exclusive discounts. You may unsubscribe at any time via the link in any email we send.

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders — including payment processors, shipping carriers, and email service platforms — solely to the extent necessary to perform those services.

These third-party providers are contractually obligated to maintain the confidentiality and security of your information and may not use it for any purpose beyond providing services to us.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

All payment transactions are processed through PCI-DSS-compliant payment gateways using 256-bit SSL encryption. We do not store full credit card numbers, CVV codes, or other sensitive payment credentials on our servers. Only a tokenized representation of your payment method may be retained for account convenience.

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you; restrict or object to certain processing activities; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us through our Contact Us page.

Our website and products are intended exclusively for adults aged 18 and older who are engaged in legitimate laboratory or scientific research. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated “Last Updated” date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or how your data is handled, please contact us via our Contact Us page.